Answers to All Your Questions
sixs6 FAQ
From making deposits to claiming bonuses, live dealer tables to account verification — clear and simple answers to the most frequently asked questions from Bangladeshi players, all on one page.
Whether you are new to sixs6 or a returning player, you may have many questions. On this page we have answered more than 20 questions divided into four main sections: verification and documents, bonuses and offers, live dealer games, and deposit-related topics. Every answer is direct and practical, so you can focus on playing. If you cannot find your question here, our 24/7 live chat team is always ready.
All FAQs
Verification & Documents
The verification process is important for two reasons — first, it keeps your account protected from unauthorized use; second, it ensures that withdrawal funds go only to the rightful owner. sixs6 is committed to fair play and secure transactions, so document verification is a required step.
For deposits and withdrawals via bKash, Nagad, Rocket, or Upay, sixs6 ensures that the name registered on the account matches the name on the wallet exactly. If the names do not match, there is a risk of funds going to the wrong person, so this match is mandatory.
The National ID (NID) is generally the most accepted document. A passport or driving licence may also be accepted in some cases. Make sure the document image is clear, complete, and not expired. Contact live chat for more details.
In most cases, the verification process begins when you make your first withdrawal request or when a certain amount is exceeded. However, sixs6 may request verification at any time for security purposes. Having your documents ready in advance reduces the chance of delays in withdrawals.
After submitting documents, they are usually reviewed within a short period of time. Submitting correct and clear documents speeds up the process. If additional information is needed, the sixs6 support team will contact you. You can ask the 24/7 live chat for any updates.
Bonuses & Offers
A 150% welcome bonus is available on your first deposit at sixs6, up to a maximum of ৳8,000. For example: depositing ৳1,000 earns a bonus of ৳1,500, making your total balance ৳2,500. To receive the bonus, you must make your first deposit after registering and meet the applicable terms and conditions. An account is eligible for this bonus only once.
No, the welcome bonus applies only once per player. If the same person attempts to claim the bonus by opening multiple accounts, the accounts may be cancelled. sixs6 enforces this rule strictly to ensure fair play.
A 20x wagering requirement must be met before withdrawing winnings from the bonus, and this is calculated on the bonus amount only — not on the deposit. For example: receiving a ৳1,500 bonus means ৳1,500 × 20 = ৳30,000 in bets must be placed before bonus winnings can be withdrawn. This condition is relatively straightforward to meet as all game bets count towards it.
Yes, each bonus generally has a specific time limit within which the wagering must be completed. Once expired, any unused bonus is cancelled. Check the terms and conditions of the relevant bonus or ask sixs6 support for the specific expiry period.
The welcome bonus is given at 150%, but the maximum limit is ৳8,000. Depositing ৳5,000 gives a bonus of ৳7,500 at 150%, which is within the limit — making your total balance ৳12,500. Depositing ৳12,000 or more caps the bonus at ৳8,000, making the total balance ৳20,000.
Live Dealer Games
Live dealer tables at sixs6 are available across a range of bet sizes. Low-bet tables are suited to new players, while high-bet tables are popular with experienced players. The minimum and maximum bet amounts are clearly displayed before entering each table.
In Baccarat, you can bet on either the Player or the Banker, and a Tie bet is also available. Each side receives two cards and the side whose total is closest to 9 wins. Card values: A = 1, 10 and face cards = 0. Its simple rules and fast pace make it quite popular among Bangladeshi players.
Roulette features a spinning wheel with numbers from 0 to 36. The number where the ball stops is the winning number. You can bet directly on a single number (Straight Up) or on larger groups such as red/black, odd/even, or 1–18/19–36. Group bets have a higher chance of winning, while a Straight Up win pays a much larger reward.
Yes, live Teen Patti is available at sixs6. It is a three-card game where each player receives three cards. Rankings are determined by card combinations — such as Trail (three cards of the same value), Pure Sequence, Sequence, and so on. The player with the strongest hand wins. It is a very well-known card game in South Asia.
Andar Bahar is a traditional card game from the Indian subcontinent. The dealer first draws one card (the Joker). Cards are then placed alternately on the Andar (inside) and Bahar (outside) piles. Players bet on which pile a card of the same value will appear on first. Its simple rules make it a good starting point for new players.
Deposit Questions
sixs6 supports four popular mobile banking methods in Bangladesh — bKash, Nagad, Rocket, and Upay. These methods are accessible from almost anywhere in Bangladesh, and transactions are fast and secure. Rocket is the mobile wallet of Dutch-Bangla Bank.
The minimum deposit at sixs6 is ৳500, the same across all payment methods. This limit is set so that players of any budget can get started easily. The welcome bonus can also be used with a ৳500 deposit.
sixs6 does not charge any additional fee on deposits. However, your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply their own transaction fee — this is determined by the respective provider's policy. It is a good idea to check your wallet's fee structure before depositing.
The balance usually updates within a few minutes after a deposit. If the funds have not arrived after some time, first check your mobile wallet for a transaction confirmation (SMS or receipt). Then contact the sixs6 24/7 live chat with that information — the support team will resolve the issue promptly.
The minimum withdrawal amount at sixs6 is ৳800. Approved withdrawals generally reach your mobile wallet within 10 to 45 minutes. To ensure fast withdrawals, make sure your account verification is complete and the wagering conditions have been met.
Still have questions? We are ready to help
The sixs6 support team is available 7 days a week, 24 hours a day in both Bengali and English.
Chat with us directly via live chat or write to us by email:
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